Legal

Privacy Policy

Last Revised: October 22, 2024

At Tezonnix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [https://www.tezonnix.com] (the “Site”) or make a purchase from us. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information
When you make a purchase, create an account, or contact us, we may collect personal information such as:

Name
Email address
Shipping and billing address
Phone number
Payment information (e.g., credit card details)
IP address
Any other information you choose to provide

B. Non-Personal Information
We also collect non-personal information about how you interact with the Site. This may include your:

Browser type
Device information
Pages visited
Time spent on the Site
Referring/exit pages

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and customer support.
Account Management: To create and manage your account, provide login access, and ensure account security.
Communication: To contact you regarding your orders, account status, or respond to your inquiries.
Marketing: To send you promotional materials and special offers if you have opted in to receive them.
Improvement of Services: To analyze and improve the functionality of our Site, services, and products, including monitoring website traffic and usage trends.
Fraud Prevention: To protect against fraudulent transactions and unauthorized access to our systems.

3. How We Share Your Information

Tezonnix may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, and conducting business activities (e.g., shipping carriers, payment processors, email marketing services).
Legal Requirements: We may disclose your information when required by law, such as in response to a court order, or to protect our legal rights and comply with law enforcement.
Business Transfers: If Tezonnix is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, pixels) to enhance your experience on our Site. Cookies help us remember your preferences, analyze site usage, and personalize your shopping experience.

For more information about how we use cookies, please refer to our Cookie Policy.

5. Your Data Protection Rights

You have certain rights concerning the personal information we hold about you, including:

Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in those emails. Even after you opt-out, we may still send you non-promotional communications, such as order confirmations.
Data Portability: In certain circumstances, you may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below.

6. How We Protect Your Information

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that period, we will securely delete or anonymize your data.

8. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of those third parties, and Tezonnix is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Tezonnix does not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe we have collected information from a minor without consent, please contact us, and we will take steps to delete the information.

10. International Data Transfers

If you are accessing our Site from outside [Insert Country], your information may be transferred to, stored, and processed in a country other than your own. By using our Site, you consent to the transfer of your information to [Insert Country] and other locations where our third-party service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.