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Tezonnix Vendor Privacy Policy

Effective Date: 15 july 2024

1. Introduction

Welcome to Tezonnix global services We are committed to protecting the privacy and security of our vendors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform as a vendor. By using Tezonnix, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information:

• Registration Information: When you register as a vendor, we collect your name, email address, phone number, business name, business address, and payment information.
• Identification Information: We may collect your government-issued identification, tax identification number, and other necessary documentation for verification purposes.
• Communication Records: Any communications with us, including emails and messages sent through our platform.

2.2 Business Information:

• Product Listings: Information about the products you list, including descriptions, prices, and images.
• Transaction Information: Details of transactions conducted on our platform, including sales, returns, and refunds.
• Performance Metrics: Data on your sales performance, customer reviews, and ratings.

2.3 Usage Data:

• Information on how you use our platform, including IP addresses, browser type, device information, and pages viewed.

3. How We Use Your Information

3.1 To Provide Services:

• To facilitate the creation and management of your vendor account.
• To process transactions and payments.

3.2 To Improve Our Services:

• To analyze usage patterns and improve the functionality and user experience of our platform.
• To develop new features and services based on vendor feedback and usage.

3.3 To Communicate with You:

• To send you important information regarding your account, transactions, and updates to our policies.
• To respond to your inquiries and provide customer support.

3.4 For Compliance and Security:

• To comply with legal obligations, including tax and regulatory requirements.
• To protect the security and integrity of our platform and prevent fraud.

4. How We Share Your Information

4.1 With Third-Party Service Providers:

• We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing services.

4.2 With Customers:

• Certain information, such as your business name and product listings, will be visible to customers on our platform.

4.3 For Legal Reasons:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 In Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update:

• You can access and update your account information at any time through your vendor account settings.

6.2 Deletion:

• You may request the deletion of your account and personal information, subject to certain legal obligations.

6.3 Opt-Out:

• You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.